Delivery & Shipping Policy

Our Approach to Delivery

At MadeWithMess, every gift is prepared with care and attention to detail. Because many of our hampers are customized, delivery timelines may vary depending on the type of order and location.

We aim to be transparent at every step so you know what to expect.

Order Processing Time

Custom Hampers

Custom hampers are prepared after an order is placed. This includes carefully selecting products, assembling the hamper, and packaging it for delivery.

• Processing time may vary based on the level of customization

• During busy periods or special occasions, processing times may be slightly longer

Ready-to-Order Hampers

Ready-to-order hampers are pre-curated and generally require less processing time than custom hampers.

Delivery Timelines

Delivery timelines depend on:

• The type of hamper ordered

• Your delivery location

• Courier partner timelines

Estimated delivery timelines will be shared once your order is confirmed and shipped.

Please note that delivery timelines are estimates and may vary due to factors beyond our control.

Delivery Charges

Delivery charges, if applicable, are informed to based on your order and location.

Any applicable delivery fees will always be clearly displayed before you complete your purchase.

Order Tracking

Once your order is shipped:

• You’ll receive confirmation with tracking details (where available)

• You can track your order using the information shared

If you need assistance with tracking, feel free to contact us.

Multiple Items & Hampers

If your order includes multiple hampers or items:

• They may be shipped together or separately, depending on packaging and logistics

• You will be informed if shipments are split

Delivery Delays

While we work closely with our courier partners to ensure timely delivery, delays may occasionally occur due to:

• Weather conditions

• Operational issues

• Remote delivery locations

In such cases, we appreciate your patience and understanding.

Incorrect Address or Failed Delivery

Please ensure that the delivery address and contact details provided at checkout are accurate.

MadeWithMess cannot be held responsible for delays or non-delivery caused by incorrect or incomplete address details.

Need Help With Delivery?

If you have any questions about your delivery or need assistance with your order, you can reach out to us through the Contact Us page. We’re always happy to help.