Terms & Conditions

Last updated: Dec 26, 2025

Introduction

Welcome to MadeWithMess. By accessing or using our website and services, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.

If you do not agree with these terms, we recommend that you do not use our services.

Use of Website

By using this website, you confirm that:

• You are providing accurate and complete information

• You will use the website only for lawful purposes

• You will not misuse, copy, or attempt to harm the website or its functionality

We reserve the right to restrict access if misuse is identified.

Products & Services

MadeWithMess offers:

• Customized gift hampers

• Ready-to-order curated hampers

• Individual gift products

Product availability, pricing, and content are subject to change without prior notice.

Customization Disclaimer

Custom hampers are created based on the selections made by the user at the time of order.

• Once an order is placed, changes may not always be possible

• Visual previews are indicative and may differ slightly from the final arrangement

• Minor variations in handcrafted products are natural and not considered defects

Pricing & Payments

• All prices displayed on the website are in [INR / applicable currency]

• Prices and discounts are applied automatically based on the selected products and hamper size

• Final pricing is shown before submitting the order.

We reserve the right to update pricing or correct errors at any time.

Orders & Fulfilment

We reserve the right to:

• Cancel or refuse orders due to unavailability, errors, or unforeseen circumstances

• Contact you for additional information if required to process your order

Delivery

Delivery timelines and charges depend on the type of order and location.

Estimated delivery details are shared once the order is shipped. MadeWithMess is not responsible for delays caused by external factors beyond our control.

Returns & Cancellations

Returns and cancellations are governed by our Returns & Cancellations Policy, which should be read alongside these Terms & Conditions.

Intellectual Property

All content on this website — including text, images, designs, logos, and branding — is the property of MadeWithMess and may not be used or reproduced without permission.

Limitation of Liability

MadeWithMess shall not be held liable for:

• Indirect or consequential losses

• Delays or failures due to circumstances beyond our control

• Misuse of products after delivery

Our liability, if any, is limited to the value of the order placed.

Privacy

Your personal information is handled in accordance with our Privacy Policy.

Changes to Terms

We may update these Terms & Conditions from time to time. Continued use of the website after updates implies acceptance of the revised terms.

Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Gurugram, Haryana.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through the Contact Us page.